Privacy Policy

Effective Date: 21/05/24

Welcome to Shred Direct. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide via our website.

1. Information We Collect

  • Personal Information: We collect personal information when you interact with our services, such as your name, email address, phone number, and the details of the information you wish to shred.
  • Usage Data: We may automatically collect information about how you access and use our website, such as your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

  • To Provide Services: We use your information to process your requests for our shredding services, manage transactions, and provide customer support.
  • For Communication: We may use your information to communicate with you about your orders, our services, and any changes to our policies.
  • For Improvement and Development: We analyze usage data to understand how our website is used and to improve our services and user experience.

3. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. However, we may share your information with:

  • Service providers and partners who assist us in offering our services.
  • Legal and governmental authorities when required by law or in response to legal process.

4. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your information. However, no security system is impenetrable, and we cannot guarantee the security of our data.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us to exercise these rights.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: graemecarter@ymail.com
  • Phone: 0191 3000177
  • Address: Novus Business Centre, Judson Road, North West Industrial Estate, Peterlee, County Durham, SR8 2QJ